Auroral

The latest reply from YES LTD refuses to refund the investment which is at market value approx £13,000 this is despite their sales staff promising a refund if issues present prior to purchase persisted.

Here is there E-mail:

YOUR EMBROIDERY SERVICES LTD.

24/08/2007 11:13:29

Hello Helen

Further to my e-mails last week I have had conversations with those concerned and can now make the following comments.

Thank you for your earlier e-mails regarding your DTG Kiosk. Unfortunately we have no demand at this time for pre-owned digital print machines and therefore do not find ourselves in a position to take the machine back from you.

Should you have any further questions regarding this please do notn hesitate to contact me.

Regards

Tony Whitmore

Director

Your Embroidery Services Ltd

Meden Road, Boughton Ind Est South

Boughton, Notts, NG22 9ZD

Phn: 01623 863343, Fax: 01623 863345, Web: www.yesltd.co.uk

The information in this e-mail is confidential and maybe legally privileged. If you are not the intended recipient, you must not read, use or disseminate that information. Although this e-mail and any attachments are believed to be free of any virus, or any other defect which might affect any computer or IT system into which they are received or opened, it is the responsibility of the recipient to ensure that they are virus free and no responsibility is accepted by Your Embroidery Services Ltd. for any loss or damage arising in any way from receipt or use thereof.All business is handled strictly in accordance with our Standard Trading Conditions, a copy of which is available upon request.

Tony Whitmore

Director

 

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And of course our reply.

 

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In that case with regards to all recent issues through out the last year and the break in promise from your sales staff to refund the product if the same issue persisted that were present before purchase, we shall publish photo’s of the end products along with a true factual story over the web through sites which may pass business to you.

I will also seek legal consultancy, as these issue were present before purchase of this product and your staff promised a full refund if they continued.

Give it a week and search for yes ltd and you will find these true factual accounts on the world wide web.

Kind Regards
Helen Sellars.

 

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We will be posting images of these products shortly and will also try to include samples of the poor work originally produced by them.

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