Auroral

Well they are still at it, yet another illegal message on an answering machine which my family and friends have access to. If the call had been answered the listener has the chance to key a button to get more of my details (They send some kind of text message to the land line phone).

I tried calling but again a message came on telling my about how they are busy and that I could renew my tax on-line and then it put the phone down on me, so I couldn’t deal with a real person, I couldn’t wait on the line for one either. AGAIN!!!!!!!!!!!!

So I sent an E-mail to them.

Now I’m starting to get annoyed with your incompetence, your a useless bunch of people. This E-mail is being sent to both the DVLA and Philips Unprofessionally Collection Services. (note the e-mails this is being sent too)

You (DVLA) informed me that you would stop Philips Collection Services from breaking the data protection act on my telephone, by leaving messages for my family and friends to hear. You told me this would stop and you would look into the situation of you misplacing my details about my car being written off by my insurance company in 2006, but they are still hounding. Can’t you people and your own departments communicate, or do you lack some form of intelligence?

I will seek legal action for your incompetence in this matter unless a prompt resolution is found along with substantial compensation for the increasing time and money I loose along with the immense stress you are placing me and my family under, breaking the data protection act is illegal, and you have no grounds to base any legal action against me I did my duty as required, you failed yours!!

http://auroral.co.uk/2008/05/14/dvla-philips-collection-services-ltd-are-taking-me-for-a-ride/

http://auroral.co.uk/2008/05/26/philips-collection-services-and-the-dvla-are-useless/

Note: When searching for Philips Collection Services on Google we display on the front page to your prospective clients.

I will continue to make public posts about your incompetence in this matter.

Kind Regards
The guy who will be suing you.
Timothy Bowers.

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