In 2005 I reported some content I’d come across on the internet, it both disturbed and disgusted me so I reported it to the police. I was later visited by two police officers who confiscated my laptop and took me to the police station to interview me under caution.

Hold on here!!! I’m trying to help them rid this world of smutty illegal and sickening content and I’m being criminalized for it!!! I really just couldn’t believe what was happening, I was trying to do the right thing and as a result I get cautioned and I lose my laptop.

I was told they would check my laptop out and then once cleared I would get it back, well its now 2010, 5 years later and still no laptop. The laptop is currently worth nothing as its so old and as such I’ve lost money as it was worth about £1,500 back then I believe.

I complained in around 2007 or 2008 and was told that someone would get back to me but it might take some time.

In between these times I simply forgot about it and carried on with life whilst my laptop continued to depreciate in value.

so now, 5 years later and still nothing. How is this acceptable by any standard?

Isn’t theft depriving someone of their rightful property?

This is the first of two complaints this week to the IPCC.

Is this a lesson to all, don’t trust the police? They say report things in confidence, I no longer have any confidence in their abilities.

Our council collect our main waste rubbish bin once every two weeks, however our bin fills up within the first week. They then collect the green bin every 2 weeks and this bin is for hedge trimmings, gardening, etc all the things which don’t fill a bin up often, hardly anyone on our street puts their green bin out all the time.

I complained about this and nothing ever happened, our bin fills up and then we bag rubbish next to it, but the bin men won’t take bagged rubbish and they wont take the bin if the lid is too far up as we’ve learnt form their shitty red stickers which threaten to take us to court for paying council tax and getting an piss poor service.

MAGGOTS IS WHAT OUR LABOUR COUNCIL GIVE US!!!!

So the bin is emptied on a Thursday morning, sometimes late after-afternoon. Food waste is then thrown in the bin either that day (with the piled up bags from previous days that they refuse to take and won’t fit in the bin) or the following day, that food waste is then sat there festering for up to 14 days and in this heat it gets rather smelly.

Get the bins cleaned and stop telling me its my job to go to the local garbage disposal centre for extra rubbish, its not my job to do yours!

Ohh and get this, they moved all our cardboard collection to a little green box (was originally the big green wheelie bins which now hardly gets used) which they collect weekly, well we fill two boxes up a week.

My suggestion is collect the black bin three times a month and the green once.

Here are some images for everyone’s enjoyment, Helen gipped and nearly threw up when she discovered them.

Most of the maggots feel to the bottom of the bin as it was opened but you can see a fair few there, there are probably a couple of hundred scattered across the path as well now.

Are Doncaster council trying to bring the rats back with a side order of black death (plague), I hope the government local and national know that rats won’t pay all those extortionate  council taxes if they move in.

Tasty, ehhhhh.

This weeks news paper was delivered to my front garden which could be construed as a form of littering, considering the paper could have blown all over my garden and into the streets. I’m sure the snails and other garden habitants would love a read though but I don’t believe this is the target audience of your paper.

I assume that your paper boy/girl is not trained in the art using a letterbox and would therefore suggest an intense training course to help progress their skills, I’m sure they will welcome this in later life when they come to use other equipment in their chosen profession as it may lead onto them developing their own intuition especially when it comes to problem solving such as fitting newspapers through a set size letterbox and not simply slinging it on the floor in someone’s garden.

I jest of course but I would appreciate it if your delivery person posts the actual paper and not just leave it in the garden.

Kindest Regards,
Timothy Bowers.

I did want to comment on a career in some fast food place, but  thought that I should typecast.

After forcing out the previous management, then censoring posts and articles to suit their own agenda whilst damaging others credibility on the internet, they have managed to keep the appearance that XOOPS is thriving and alive with a strong development path.

In recent news you may remember how they targeted a hate campaign against Herko Coomans, a previous project manager who was responsibly for making XOOPS as well known and popular as it is today! In in fact it was him and others who have since left XOOPS which made XOOPS recognised, In all due respect not everything done under Herko’s leadership would be considered a success and mistakes were made, however when Mamba, one of the current project management took over, they inherited a developed community. I severely doubt they could have built this community form scratch and yet they offer no respect or acknowledgement of the the great work done before they came to steal command.

Interesting Reading:

XOOPS – Legal dispute and lies backfires on them!

Herko releases official statement – Xoops Foundation LLC loses its civil lawsuit

I quote from a recent thread found on XOOPS titled “What a ranker!” which was renamed after the original word sounding much like ranker was seen to cause potential offence.

* Note: I’m quoting snippets here and as such some items may seem out of context and therefore it maybe in your best interest to read the full thread.

Wishcraft:

Quote:

You know that what ever Brown says, he really has something to say off camera, a hidden agenda me thinks! Just look at his behaviour when he thought he was away form the cameras and called a woman a bigot, I really wanted him to let rip in that car whilst people were listening. But all that said, it really just shows him as being human albeit a little two faced.

• I have to consider what Labour has done to us, Poor NHS funding and inadequate doctors resulted in my fathers death, my uncles death, my aunts death.
• Treated my mother like a criminal for their mistake, she’s an OAP for Christ sakes.
• Can’t even get their bin men in order but still charge my mother an incredible amount of council tax.
• I needed help from their job centre, but instead got sod all but I’m sure if I’d come from another country I could have had help. All those years of them money grabbing
• DVLA threatening legal action for a vehicle which I’d had sorn with them and later informed them was written off which my insurance company also notified them of. They harassed me for months despite me telling them the numerous times again.
• The list could go on, but for now this will do

We’ve then got the used car salesman, David Cameron. Honestly I think I’d struggle to buy a car from him he just gives off these vibes that he’s after a good commission this month.

BNP, well you know I was considering having a look at what they stand for and today we got a leaflet through the door so I had a quick read. The way I read it is they want to rip our troops out of other countries which could be a devastation not just for use for those countries we’ve gone into but also for ourselves. We need to fix the problems we’ve helped create there and we still need to fight terrorism, if we just pick up and leave places like Afghanistan then we might as well throw them back into chaos and give them some weapons to come get us with afterwards.

The bombings we’ve endured in this country hurt people who didn’t choose to fight in this war, it killed people who were just living their life and if we continued to do nothing they would still continue to come at us. The world is our oyster and we live in it so we have a duty to care for it and not just ourselves because if don’t then when all hell breaks loose we will then be dragged in to it.

BNP also don’t believe in climate change, well regardless of their belief the things we do which scientist claim contribute to climate change are still ruining our world and how we live. Coal, Gas and oil won’t last for ever, landfill sites will still be a mess and will still give of methane. The gases thrown into the Earth’s air will still be poisonous and waste from nuclear power plants still can’t be disposed of easily.

And the other parties……… Well if I’m honest I don’t really understand what they are proposing or what they stand for but I guess I should give them some consideration.

OK after careful consideration I think we should line them all up, blindfold some voters, maybe all of them and give them a paint ball gun who ever gets hit the fewest is in. lol

Maybe not?

They persecuted someone who’s intentions were to raise the profile of XOOPS to give it a better foundation and promote the project which he did successfully.

Then came along new leadership which I sadly had involvement in helping create. James proposed the current leader (at the time of publication) to Skalpa who was then the lead developer, he agreed and so the transition begun, however after a short period of time you could see management changing into a dictatorship from the new project leader, the project had been here before and it didn’t work it suppressed everything XOOPS stood for. We questioned this and were ignored, then treated like crap and lied to, our words to the community were edited and twisted to make us look bad, to make it appear like we were being aggressive and attacking the project and trying to bring it down.

Mamba was the key player in trying to destroy the public profile of once dedicated XOOPS members who gave much time and in some cases money. His attitude was downright wrong, rude and abusive he made it his sole purpose to hide the real truth from the XOOPS community and then he tried to pursue with a legal case against Herko Coomans and now the court has thrown out their case Mamba is considering an appeal claiming the Dutch courts:

“This case will be definitely a warning to other Open Source projects to avoid the Dutch “Stichting” legal form, and about the Dutch court system that obviously doesn’t understand the Open Source project idea.”

That almost seems a jibe at the Dutch legal system.

Mama AKA Michael Beck has shown a clear disrespect to many people and masked this from the XOOPS community, its not their fault they believe his lies, he did after all edit many posts to suit his own agenda.

I hope now that Herko will consider counter suing them for damages, these were all personal agenda’s and as such I think the whole board could be liable for damages and deformation of character.

Imagine all the communities money Mamba has blown on his personal crusade to try and ruin good people, personally I’m surprised he still has a position in XOOPS……..

Here is a few words from a friend of mine, Marcan:

Quote:

In case you have not heard already, Herko won the lawsuit against him (well in fact, they lost, he did not win anything ). This puts an end to years of conflicts, defamation and personal harassment. Herko did not deserved any of this. After years of dedication to the XOOPS project, this is how the project thanked him. Absolutely unbelievable. Open source should be better then this…

Anyway, you can read more about it here:

http://www.xoops.org/modules/news/article.php?storyid=5341
http://community.impresscms.org/modules/newbb/viewtopic.php?viewmode=flat&type=&topic_id=4250&forum=12

Now that the news is out I would like to make a very special request to all of you: show your support! In the last years, Herko did all this by himself. He was alone, fighting 1 or 2 people who managed to turn an entire community against him. The community only knows what it had been told. Nothing else. No one really jumped in the arena to defend Herko, probably fearing the 1 or 2 people at the head of the XOOPS community who were being totally unreasonable. But now, they lost, it’s clearly stated publicly. They say they are thinking of an appeal, but that would be ridiculous.

The lawsuit dilapidated all the money of the XOOPS Foundation in the Netherlands (14 000 euros) + more then 1 500 euros of Herko’s money himself. And it’s not hard to make the connection that it probably cost the same thing for the other part. So in conclusion: the XOOPS project dilapidated more then 28 000 euros (37 000 USD) to sue the man who got XOOPS from a few thousand users to more then 50 000 users, the guy who created a Foundation to help XOOPS, the guy who successfully created more then 40 000 euros of assets for the XOOPS community, the guy who managed to register the XOOPS trademark in dozens of countries. The guy who did it all for the greater good of XOOPS. This guy was sued, dragged in the mud, publicly humiliated, his bank accounts were frozen, he got treated like a criminal. And all this for what ? For nothing. Think about all the shit he had to cope with in the last few years!

I hope this will be the end of Mamba’s persistence to try and ruin good people, and possibly the end of his attitude that if you work and contribute to another project that your not allowed to do the same with XOOPS.

Here is his words to Incama, a man who has dedicated a hell of a lot of time over many years just because he had love for the XOOPS project:

Quote:

You left XOOPS, you contribute to a competing project, so please move on…

He said this in recent comments on the XOOPS news article stated above:

XOOPS Loses Legal Battle

That how he treats good people!

A lesson learned……

I opened a support ticket on the net providers help desk “The Cloud” (they provide the service to McDonalds) and they replied (Sorry I don’t have my original message):

Good afternoon Mr Bowers

Thank you for your enquiry. We are sorry to hear of your experience when accessing the free Wi-Fi provided by McDonalds but please be assured, we do not discriminate in anyway against any end users.

We provide the wireless internet service for McDonalds but we do not stipulate the parameters for the content filtering. That is set by McDonalds themselves.

Unfortunately we are not able to help you further with this issue but it may be worth you contacting McDonalds directly in order to resolve this issue.

And so, I then contact McDonalds:

During this visit and whilst waiting for some clients I thought I could get some work done whilst having some breakfast and then a few beverages however I’ve come to realise that McDonalds discriminates against people with their internet access and I find this sickening, disappointing and utterly wrong.

I work on various projects over the web one of them is assisting in the development a content management system and others revolve around niche areas of interest. One of the sites within our network is paranormal related and when accessing this site to update some details, moderate the site and to ensure our server was running I was met with an error telling me you wouldn’t allow me access to my own server.

None of our sites incite hate, racism, sexism or anything which could be considered illegal and I find it disgusting that you discriminate against me and thousands of users based upon their belief.

My family and I personally use McDonalds weekly and you never discriminate when taking our money do you? No, you take it everytime.

If you feel you must police the internet then perhaps your in the wrong business of fast food.

I notice from Googling whilst in McDonalds that you don’t discriminate against Christians, Jews and Hindus. I didn’t search for other religions but I suspect your OK with those too. You just don’t like Spiritualism or the paranormal and so you discriminate against us.

The site in question was http://ghosts-uk.net

I trust you will resolve this issue and permit users to visit our site should they choose to.

Not sure what they will say but regardless of anyone’s belief and choices in life providing it’s not hateful, damaging, racist,  or otherwise hurtful to others then I don’t see why McDonalds should offer a service and then discriminate against people, It’s just wrong yet they still take money from the very people they discriminate against.  I’m just glad they don’t run the country, there is a word for that type of leadership where your dictated to………. I’m sure you know it

<There is use of offensive language in this blog>

I received an invoice on the 8th Jan 2010 for two domain names which they are not even the registrar of and so I questioned it:

I don’t understand? These domain names are registered with another provider?

Are you saying you charged me for these? or your going to?

Tim Bowers

I sent this to their billing and support departments to which their billing department never even bothered to respond however I did get one from their general support:

Dear Customer,

Thank you for contacting us.

We are sorry to inform you that you have reached the technical support
department. As much as we wanted to answer all your queries, however, we
are not familiar with the billing details that you wish to know.
Therefore we suggest that you contact our billing department directly.
You can reach them at 0871-641-2121; option 4 or 01753-490-404. They are
open from 9:00 AM to 5:00 PM, Monday to Friday, excluding holidays.

Thank you.

If you have any further questions please do not hesitate to contact us.

–
Sincerely,
Irene Corpuz
Technical Support
1&1 Internet

Apparently their departments can’t communicate and this person couldn’t see that their billing was also included when I sent the message (not sure how technical this person could have been if they couldn’t see that?).

Anyway, I sent another pointless reply, pointless because they really are all just thick!

Ehhhh?

I replied to two addresses:

invoice@1and1.co.uk
And
billing@oneandone.co.uk

Attached is an image which will show this.

Tim Bowers

Yay! their billing department replied. Boooooooooo! Their still thick:

Dear Customer

Thank you for your email

Please re-send the e-mail below with your customer number or domain name
attached as we are unable to access your account with out them.

If you have any further questions do not hesitate to contact us.

Kind regards

Billing Department
1and1 Internet Ltd.

Tedious isn’t it?

I’m sorry, didn’t realise your company was incapable of searching for my account with my E-mail address or name.

Invoice Date 08/01/2010
Invoice No. ***
Contract No. ***
Account No. ***

1 Basic Fee £ 00.00 a month 1 mo. 0.00 17.50
07.01.2010-07.02.2010 yorkshireparanormal.net yorkshireparanormal.com ghosts-uk.net
darkwear.net essexparanormal.net
2 Additional Domain com/net/org £ 8.99  a year 12 mo. 8.99 17.50
23.12.2009-23.12.2010 ghosts-uk.org
3 Additional Domain .info £ 8.99  a year 12 mo. 8.99 17.50
23.12.2009-23.12.2010 ghosts-uk.info

Kindest Regards
Timothy Bowers

Yawn…………… Here’s another of their replies:

 Dear Timothy Bowers, (Cust: ***)

Thank you for your email.

Regarding your query tow of your domain names has been renewed .

I would like to inform you that you can view all invoices in your
configuration menu. I have enclosed the instructions in how to access
this.

1) Please go to the 1&1 Control Panel located at
https://admin.1and1.co.uk, and log in to the Control Panel with your
customer number/domain name assigned to one of your packages and your
password

2) Select Billing from the Quick Menu on the left hand side of the
screen

3) Click on Billing Overview to find current and previous invoices
concerning the selected contract for each billing period

If you have any further questions do not hesitate to contact us.
Kind regards
Kanwal Zia
Billing Department
1&1 Internet Ltd.

Do you think I’m getting through to them?  Nahhh their absolute retards:

Mental retardation is a generalized disorder, characterized by significantly impaired cognitive functioning and deficits in two or more adaptive behaviors with onset before the age of 18. Once focused almost entirely on cognition, the definition now includes both a component relating to mental functioning and one relating to individuals’ functional skills in their environment.

I know some people are way to over sensitive and will most likely choose to be offended by that word, but it fits!

Anyway knowing them they would try to charge me again so I log into paypal and changed the setting to deny they access to take funds for invoices, I then left it there and didn’t say anything else however today I received another e-mail:

Dear Ghosts-UK ,

We regret to inform you that your current PayPal merchant agreement limit is not sufficient to cover your recent invoice at 1&1.

Please take a moment to log into your 1&1 account and update your PayPal account limit as soon as possible, so that we can continue to offer your 1&1 services without interruption.

To update your 1&1 account limit,

1. Please log into your Control Panel at https://admin.1and1.co.uk, using your account number or a domain name from one of your packages and your password.

2. On the ‘Account’ page, go to ‘User Settings’ > ‘Payment Method’ and then select ‘PayPal’.

3. Click on ‘Go to PayPal’ and update your ’1&1 PayPal Account Limit’ by ticking the ‘PayPal Billing Agreement’ box.

For any other billing-related questions, please send an e-mail to billing@1and1.co.uk or call us on 0871 641 21 21 Monday to Friday (except holidays) 9am to 5pm.

We will be glad to help you with any questions you may have.

Best regards,

Your 1&1 Team
www.1and1.co.uk

 The thieves tried to take some money and not the first time either. I’ve just written and sent another mail back to them and this time I’ve not refrained from holding my tong, admittedly the use of language isn’t professional in official correspondence however they’ve just took the piss to much for to long.

You THIEVES!

Sod off and stop trying to steal my money.

Invoice Date     :     8/1/2010
Account number     :     ***
Contract Number     :     ***
Invoice Number     :     ***

Note your trying to charge me for two domains. Now lets use our fucking heads here and run a whois search on the DB:

http://whois.domaintools.com/ghosts-uk.org

Ohh look you are not the registrar!

Lets look at the other as well seems your so incompetent you probably need someone to wipe your own arse!

http://whois.domaintools.com/ghosts-uk.info

I’m sick and tired of you lot, your all criminals.

Now I informed you of this nicely just the other day, you chose to ignore it. You then send me another e-mail telling me you couldn’t take payment.

I hate your company you employ a bunch of fucking morons. I moved most of my services away along time ago because you kept stealing money an providing a crap service.

START READING WHAT I’M WRITING AND NOT WHAT YOU THINK I SHOULD BE WRITING, ANSWER THE QUESTIONS I RAISED IN PREVIOUS MAILS RATHER THAN DODGING THEM WITH SOME RETARDED GENERIC REPLY THAT YOU THINK WILL ANSWER THE QUESTION, IT QUITE SIMPLY DOES NOT!

Don’t waste my time any more, this is my last warning. Should you persist then expect legal recourse.

I’ve also made this public on the following url: (This blog)

As you can see, after many, many years of my being polite towards you and your staff despite your substandard level of service I’m now really getting annoyed.

Kindest Regards
Timothy Bowers

The government’s controversial broadband tax has been given the green light by chancellor Alistair Darling in his pre-Budget report.

The £6 a year levy will be imposed on all households with a fixed line phone.

Personally I’m still game for cutting all the MP’s wages by up to 50%  that would raise the money needed within 6 months or less and then it would mean we, the public won’t have to fork out for someone else. I’m sure people living in rural area’s wouldn’t like to be told they have to pay an extra £6 a year so that someone could come round and do our gardening.

Apparently the Conservatives said they would scrap it again if they came to power, things like this really sway the boat and I’m pretty sure I’d never vote labour again unless they actually do something drastic and good to change their ways.

It really does make me laugh, this whole economic thing, banks go bankrupt, they lose our money, the government takes our money gives it to the banks, the banks won’t lend it us back even though it is our we’re the told we need to pay higher taxes at some point in order to repay our money back to the government.

All these fictional figures get confusing because lets face, money is fictional the only value it truly has is that which society places upon it, we give it it’s power and we let it control us. These debts, they are numbers and nothing else.

The news article on the BBC can be found here: http://news.bbc.co.uk/1/hi/technology/8403273.stm

So one last thing, we’re providing the cash to get broadband installed around the country but who will make the money back from it when they are charging people to get onto the internet? The government? Virgin? BT? I most certainly don’t see it being you or me………… Do you?

I had to a few times when activating a windows version, well either their taking over Apple or they’ve been training Apple.

I’ve been looking at buying an Apple Macbook Pro for a while and they’ve just released a new model number however spec for spec it seems the same, so I wanted to know from apple why I should buy a new one from them over a new but slightly older model number from Misco. There is a difference of between £300 and £400.

I wanted to know if the battery was better, or the hardware was optimised, or any other improvements, I tried re-wording the question a few time, but ended up banging my head agaist the wall through out this.

• You are chatting with Donna G, an Apple Expert

• Hi, my name is Donna G. Welcome to Apple!
• Donna G: Hello
• Donna G: How may I help you today?
• You: Whats the real difference between the old A1297 and the new MC226B/A?
• Donna G: I’m sorry what are those products please, sometimes the numbers that you have do not work with our system.
• You: Apple Macbook pros
• You: one is a slightly older model, but spec for spec they don’t seem so different
• Donna G: Are you purchasing a MacBook Pro today?
• You: just wonder why spending more on the new model should be warrented
• You: and yes I will be purchasing from some where
• Donna G: You can customize your new Mac including upgrading the memory and the hard drive.
• Donna G: Let me check the refurbished MacBook Pro for you.
• You: Right, I know this.
• You: but some companies still have the lasty model before the new release a couple of months ago
• Donna G: One moment please
• You: they are both new
• Donna G: Apple Certified Refurbished products are pre-owned Apple products that undergo a stringent refurbishment process prior to being offered for sale.
• Donna G: They’re covered by Apple’s standard one-year limited warranty.  You can even purchase AppleCare to extend your coverage.
• Donna G: They perform and look like new Apple products and include all manuals and accessories.
• Donna G: Because the refurbished items are boxed and ready to ship, we are unable to customise them.
• Donna G: So, if you find a current generation MacBook Pro in our refurbished section, it will be at a better price and I would recommend if you want to purchase it, do not delay because they do tend to disappear very quickly.
• Donna G: I can stay online with you while you complete your order in case you have any other questions about products or the order process.
• Donna G: I haven’t heard from you for a few moments.  Would you like to continue chatting?
• You: Right……… That wasn’t my question. I’ve seen a new Apple Macbook pro from Misco. It’s new but is the old model. I’m also looking at the new model released only the other month, again new. the specs are pretty much the same. Is there an advantage to spending more one the new model?
• Donna G: Only here in the Apple Online Store do you get guaranteed on our refurbished items.
• Donna G: You receive the same hardware coverage you do with our new items.
• Donna G: And you can purchase the AppleCare Protection Plan for the refurbished items.
• Donna G: We cannot speak for other websites, only for our own.
• Donna G: May I help with any other product or order questions before you proceed?
• You: Are you reading what I’m asking or giving me an answer to what you think I should be asking. it’s a simple question: Spec for Spec your new model is pretty much the same as the one it replaced just a few months ago. Are there any major differences apart from price?
• Donna G: I am sorry, I thought you stated the other site, was an older refurbished model, did I misunderstand that?
• You: yes
• You: They are both brand new
• You: as I stated
• Donna G: So the other site has a new MacBook Pro and you would like to know why you would purchase from us than them?
• Donna G: That would be up to you.
• Donna G: May I help with any other product or order questions before you proceed?
• You: they are both boxed and sealed
• You: no
• Donna G: Then you can make your decision depending on the pricing.
• Donna G: We would be happy to assist you with your order from the Apple Online Store, and assist you with your perfect solution.
• Donna G: Or, you can order from the other site.
• You: I’m asking is there a major difference between your old model and the one that replaced it
• Donna G: Either way if it is a new product, you can still purchase the AppleCare Protection Plan for it.
• Donna G: The new MacBook Pros come in 3 sizes 13″, 15″, 17″
• Donna G: They can all be upgraded to 8gb of memory.
• Donna G: They have dedicated NVIDIA Graphic Cards.
• Donna G: I cannot compare to your other site, because we do not have access to research the other site for you.
• Donna G: May I help with any other product or order questions before you proceed?
• You: You make these computers right? so I’m simply asking how does your replacement models better the one before it, which it replaces?
• Donna G: We also have the purchase a printer with your new Mac and receive a rebate.
• Donna G: I’m sorry I believe I addressed that above.
• Donna G: The new models come in 3 sizes 13″, 15″. 17″
• Donna G: You can upgrade the memory to 8gb
• Donna G: And they come with the NVIDIA dedicated graphics card.
• Donna G: I apologise if that did not appear on your screen.
• Donna G: Would you like to purchase your Mac from the Apple Online Store today?
• You: ok how, is the new 17″ better than the old one 17″?
• Donna G: I’m sorry I do not have the specs to give you a side by side comparison in this Apple Shopping Chat.
• Donna G: Our purpose is to assist our Customers with their Apple Online Store purchases.
• Donna G: I’d be happy to give you the specs of the new MacBook Pro
• Donna G: Size and weight

  Height:

  0.98 inch (2.50 cm)

  Width:

  15.47 inches (39.3 cm)

  Depth:

  10.51 inches (26.7 cm)

  Weight:

  6.6 pounds (2.99 kg)1

• Donna G: Connections and expansion

  View larger

  MagSafe power port

  Gigabit Ethernet port

  One FireWire 800 port (up to 800 Mbps)

  Three USB 2.0 ports (up to 480 Mbps)

  Mini DisplayPort

  Audio line in

  Audio line out

  ExpressCard/34 slot

  Kensington lock slot

• You: What I’m trying to find out is, is the battery better, is it more reliable, is it quicker spec for spec. This will help me decide wether to buy the new 17″ from you or the slightly older yet still new from another company
• Donna G: Communications

  Built-in AirPort Extreme Wi-Fi wireless networking2 (based on IEEE 802.11n draft specification); IEEE 802.11a/b/g compatible

  Built-in Bluetooth 2.1 + EDR (Enhanced Data Rate)

  Built-in 10/100/1000BASE-T Gigabit Ethernet (RJ-45 connector)

• Donna G: Audio

  Built-in stereo speakers

  Built-in omnidirectional microphone (located under left speaker grille)

  Combined optical digital audio input/audio line in (minijack)

  Combined optical digital audio output/audio line out (minijack)

• Donna G: Input

  View larger

  Built-in full-size backlit keyboard with 78 (U.S.) or 79 (ISO) keys, including 12 function keys and 4 arrow keys (inverted “T” arrangement)

  Multi-Touch trackpad for precise cursor control; supports two-finger scrolling, pinch, rotate, swipe, three-finger swipe, four-finger swipe, tap, double-tap, and drag capabilities

• Donna G: Pure digital video output

  DVI output using Mini DisplayPort to DVI Adapter (optional)

  VGA output using Mini DisplayPort to VGA Adapter (optional)

  Dual-link DVI output using Mini DisplayPort to Dual-Link DVI Adapter supports 30-inch Apple Cinema HD Display (optional)

• Donna G: Graphics and video support

  NVIDIA GeForce 9400M graphics processor with 256MB of DDR3 SDRAM shared with main memory3

  NVIDIA GeForce 9600M GT graphics processor with 512MB of GDDR3 memory

  Dual display and video mirroring: Simultaneously supports full native resolution on the built-in display and up to 2560 by 1600 pixels on an external display, both at millions of colors

  Built-in iSight camera

  Mini DisplayPort

• Donna G: Display

  View larger

  17-inch (diagonal) high-resolution LED-backlit glossy widescreen display with support for millions of colors

  Supported resolutions: 1920 by 1200 (native), 1680 by 1050, 1280 by 800, 1152 by 720, 1024 by 640, and 800 by 500 pixels at 16:10 aspect ratio; 1280 by 1024 pixels at 5:4 aspect ratio; 1280 by 1024 pixels at 5:4 aspect ratio stretched; 1600 by 1200, 1024 by 768, 800 by 600, and 640 by 480 pixels at 4:3 aspect ratio; 1600 by 1200, 1024 by 768, 800 by 600, and 640 by 480 pixels at 4:3 aspect ratio stretched; 720 by 480 pixels at 3:2 aspect ratio; 720 by 480 pixels at 3:2 aspect ratio stretched

• Donna G: Processor and memory

  2.8GHz or 3.06GHz Intel Core 2 Duo processor with 6MB on-chip shared L2 cache running 1:1 with processor speed

  1066MHz frontside bus

  4GB (two 2GB SO-DIMMs) of 1066MHz DDR3 memory; two SO-DIMM slots support up to 8GB

• Donna G: Storage

  500GB 5400-rpm Serial ATA hard drive; optional 500GB 7200-rpm hard drive, or 128GB or 256GB solid-state drive4

  8x slot-loading SuperDrive (DVD±R DL/DVD±RW/CD-RW)

  Maximum write: 8x DVD-R, DVD+R; 4x DVD-R DL (double layer), DVD+R DL (double layer), DVD-RW, DVD+RW; 24x CD-R; 10x CD-RW

  Maximum read: 8x DVD-R, DVD+R, DVD-ROM; 6x DVD-ROM (double layer DVD-9), DVD-R DL (double layer), DVD+R DL (double layer), DVD-RW, DVD+RW; 24x CD

• Donna G: Battery and power: 8 hour charge

  Built-in 95-watt-hour lithium-polymer battery

  85W MagSafe Power Adapter with cable management system

  MagSafe power port

• Donna G: Please click here to take your MacBook Pro 17″ for a “spin”
• Donna G: The above are all of the stats on the new MacBook Pro 17″
• You: What I’m trying to find out is, is the battery better, is it more reliable, is it quicker spec for spec. This will help me decide wether to buy the new version of Macbook pro 17″ from you or the slightly older version yet still new from another company.
• Donna G: I’m sorry, I do not have access to the model of MacBook Pro that you are referring to, to give you a side by side listing.
• Donna G: It is the longest lasting MacBook battery.
• Donna G: The longest-lasting Mac notebook battery ever.
• Donna G: Precision aluminum. The new gold standard.
• Donna G: Graphics in full force.
• Donna G: Display: It offers a 60 percent greater color gamut than previous generations for richer, more vibrant colors.
• Donna G: Even the keyboard is advanced.

  The rigid aluminum keyboard webbing has been cut precisely to hold the keys. And the keys are curved to perfectly fit fingers. The result? Pure typing bliss. The keyboard is also illuminated, so when you’re in low-light settings, such as airplanes or conference rooms, you can always see what you’re typing.

• You: Right, I’d have thought Apple would have been able to tell me how they improved their computer in the new model, I guess you people don’t know how you’ve improved your own hardware.
• Donna G: The first thing you might notice — or not notice — is the button. The entire trackpad is the button, so you can click anywhere.
• You: Thanks any way
• Donna G: Burn DVDs superfast.
• You: I’ll try and find some users to ask, perhaps they will know your hardware better.
• You: bye……..
• Donna G: I just gave you the updated features.
• Donna G: Did you not view them?
• Donna G: Perhaps you will be able to understand our Telesales Agents better.
• Donna G: One moment for that phone number…
• Donna G: The number for the Telesales department is 0800 048 0408.
• Donna G: Thank you for visiting the Apple Store.  We appreciate your business.  If you would like more help, please chat with us again.
• Your chat session has ended, if you require further assistance, please wait a few moments and try chatting with us again.