Spread the word people, don’t let these large faceless and heartless companies take the piss!

The courts would expect you to attempt mediation and if you didn’t then when you get to court they may send you away to do this first.

In our case we pointed out that after all these years of us reaching out and giving them a chance they couldn’t be bothered, so we avoided mediation.

Our case is now settled, just days before we were due back in court they made us a substantial offer to settle out of court and although it wasn’t the amount we original took them to court for, it was enough satisfy us. Although I won’t disclose the amount I will say it was enough to make a small difference so I’m sure you get a rough idea.

I can say without a doubt in my mind we will never ever use them again, not even for simple handyman tasks like hanging a photo frame.

Thankfully our garage roof is fixed now and all the ruined items in our garage have since been removed.

Good luck in your case against them!

Please also feel free to let me know how you get on.

We were due to take Concept Solutions to court, and they delayed it due to the same reason they gave you. They had to change solicitors who did not have sufficient time to prepare. This is the second time, and I seem to detect a pattern here. Their solicitor has offered mediation as a means to settle out of court. I will not let them delay a third time. My patience is at its end. Have you made any progress with your case?

If your logged into your server under a root account when performing these actions, it will save the group and owner as root which is turn prevents the user from seeing their e-mail, they maybe able to see how much they have but they won’t be able to see what, who from, read or reply because their permissions are wrong for that folder.

So if your logged in as root don’t forget to change the group and owner back to it’s correct cPanel user (In other words the username for the cPanel owner, not the e-mail username).